Refund & Return Policy

At Usautopart Source, we strive to provide high-quality auto parts and excellent customer service. If you are not satisfied with your purchase, we offer a hassle-free return and refund policy, subject to the terms below.

1. Eligibility for Returns & Refunds

To qualify for a return or refund, the item must meet the following conditions:

✅ Return Window: Items must be returned within 30 days of delivery.
✅ Condition: The part must be unused, uninstalled, and in its original packaging.
✅ Proof of Purchase: A valid order number or receipt is required.
✅ Authorized Returns: Returns must be approved before shipping them back. Contact our support
Payment information (processed securely by third-party payment processors) team to initiate a return.

2. Non-Returnable & Non-Refundable Items

We do not accept returns for the following items:

❌ Electrical parts (e.g., sensors, alternators, ECU modules) due to the risk of installation damage.
❌ Special order parts or custom-made products.
❌ Installed or used parts that show signs of wear, modification, or damage.
❌ Parts without original packaging or missing components.

3. Return Process

🔹 Step 1: Contact Us – Email or call us with your order details to request a return authorization.
🔹 Step 2: Pack the Item – Securely pack the part in its original packaging to prevent damage.
🔹 Step 3: Ship the Item – You are responsible for return shipping costs unless the return is due to our error (wrong or defective item). We recommend using a trackable shipping service.
🔹 Step 4: Inspection & Refund Processing – Once we receive your item, we will inspect it and process the refund within 5-7 business days.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following cases:

Service Providers: With trusted third-party partners (e.g., payment processors, shipping providers).
Legal Requirements: If required by law, to protect our rights, or in case of fraud prevention.

4. Refund Policy

💰 Approved Refunds: Refunds will be issued via the original payment method (credit card, PayPal, etc.).
💰 Partial Refunds: A restocking fee of 10-25% may apply for non-defective returns.
💰 Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error.

5. Defective, Damaged, or Wrong Item Received

If you receive a defective, damaged, or incorrect item:

🚀 Contact us immediately within 48 hours of receiving the item.
🚀 We will provide a replacement or full refund, including return shipping costs.

6. Cancellations

🔹 Orders can be canceled before shipping for a full refund.
🔹 Once shipped, cancellation is not possible, and you must follow the return process.

7. Exchange Policy

We do not offer direct exchanges. If you need a different part, return the original item (if eligible) and place a new order.

8. Contact Us

📧 Email:support@usautopartsource.com

📞 Phone:(888)783-5542

🌐 Website: [www.usautopartsource.com]